• Safe and Secure Payments
  • Free UK Delivery
  • Fast Dispatch and Easy Returns

Terms and Conditions


  • All items are priced in £GBP and are inclusive of VAT
  • All orders are subject to availability and confirmation of order price
  • All our on-line prices are identical to prices as advertised in-store
  • All orders are subject to a standard pre-authorization check on your payment card to ensure there are sufficient funds available to cover the transaction
  • All orders are subject to standard payment card security checks to ensure customer protection is upheld. It is at the companies’ discretion whether an order has passed these security checks and you will be notified of any delays in dispatch
  • All orders can be dispatched to a different shipping address if requested, however, it is at the companies discretion whether this request is upheld
  • If you wish to cancel your order, please email [email protected] or contact us on 01275 843061. Your order will be refunded in full including any postage costs applied
  • All payments made by Credit/Debit card are taken by WorldPay, a secure online payment site that fully protects all credit card details given. We only have access to the payment amount as confirmed by yourself
  • Payment can be made directly via our website via the following methods:

  VISA Debit, Visa Credit, Visa Electron, MasterCard, Maestro, Switch & JCB

  • All orders require a signature upon delivery; therefore, orders cannot be left without signature.
  • The item(s) dispatched are our responsibility until they are signed for upon delivery. If you authorize for a different signatory or shipping address, you then accept that evidence of proof of delivery and the responsibility of that item is transferred to yourself
  • If nobody is available to sign for your order, a calling card will be left, and the order returned to the local depot
  • As orders require a signature upon receipt, it is recommended P.O. Box addresses be NOT used as Shipping Addresses. If a P.O. Box address is used, this is at the risk of the customer, and Flagship Boutique cannot be held responsible for any lost/damaged orders
  • All accessory items will come with any presentation boxes/cases/bags as suitable for the product.
  • All earrings are non-returnable due to hygiene reasons
  • All underwear and swimwear items are non-returnable due to hygiene reasons
  • In the event of any pricing errors, we will notify you and give you the option to cancel the order, or proceed at the corrected full price


  • Flagship Boutique Ltd is a company registered in England with company No. 8799149VAT No. 176448965
  • Registered address:- 5 Kittiwake Drive, Portishead, Bristol. BS20 7PL

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© Flagship Boutique 2018. Registered no 8799149.
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